Pharmacy Customer Service Associate

Walgreens; Lowell (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Walgreens is seeking a Pharmacy Customer Service Associate to enhance customer experiences and support pharmacy operations. This role involves engaging with customers, managing sales, and performing essential operational tasks. Ideal candidates will have strong communication skills, a willingness to work flexible hours, and preferably some retail or pharmacy experience.

Qualifications

• Fluency in English is required.
• Willingness to work flexible hours.
• Prior retail experience and pharmacy knowledge preferred.

Responsibilities

• Deliver a distinctive customer experience and assist in pharmacy operations.
• Manage inventory and support pharmacy activities.
• Engage customers and resolve issues effectively.

Skills

Customer Service

Problem Solving

Communication

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

1. Modeling and delivering a distinctive and delightful customer experience.
2. Registering sales, providing courteous checkout service, and assisting the pharmacist in pharmacy operations under supervision.
3. Engaging customers, resolving issues, and ensuring a positive experience.
4. Performing operational tasks such as inventory management, merchandising, and supporting pharmacy activities.
5. Participating in training, maintaining certifications, and adhering to legal and company policies.

Basic qualifications include fluency in English and willingness to work flexible hours. Preferred qualifications include prior retail experience, pharmacy knowledge, and certifications.