Pharmacy Customer Service Associate

Walgreens; Jacksonville (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Walgreens is seeking a Pharmacy Customer Service Associate to deliver outstanding service and assist with pharmacy operations. Ideal candidates will have customer service experience, strong math skills, and a willingness to maintain PTCB certification while working flexible hours.

Qualifications

• Fluency in English required.
• Willingness to work flexible hours.
• Experience in retail or pharmacy preferred.

Responsibilities

• Delivering exceptional customer service and enhancing the customer experience.
• Assisting pharmacists with pharmacy operations.
• Handling transactions and maintaining cleanliness in the store.

Skills

Customer Service

Fluency in English

Flexible Hours

Math Skills

Computer Skills

Education

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

• Delivering a distinctive and delightful customer experience.
• Registering sales, providing courteous checkout service.
• Assisting pharmacists under supervision with pharmacy operations, including using pharmacy systems to process prescriptions.

Customer Experience

• Greeting customers, resolving issues, and ensuring a positive experience.

Operations

• Providing fast, friendly service, recommending products, handling transactions, maintaining store cleanliness, and assisting with pharmacy and inventory tasks.

Training & Personal Development

• Maintaining PTCB certification, attending training, and staying updated on healthcare developments.

Basic Qualifications

• Fluency in English.
• Willingness to work flexible hours, including evenings and weekends.

Preferred Qualifications

• Experience in retail, prior Walgreens employment, good math and computer skills, pharmacy knowledge, and PTCB certification preferred.

This role will remain open until filled. Compensation ranges from $16 to $18 per hour. The job is full-time, and the seniority level is not applicable.