Pharmacy Customer Service Associate

Walgreens; Colorado Springs, Escanaba (CO, MI); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated individual to enhance customer experiences and support pharmacy operations. This role involves engaging with customers, processing sales, and assisting in pharmacy practices, all while ensuring compliance and maintaining store appearance. The ideal candidate will thrive in a dynamic environment, participating in training and adapting to flexible hours. Join a team that values customer service and operational excellence, making a positive impact in the community.

Qualifications

• Fluent in English required for effective communication.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Deliver a distinctive customer experience while processing sales.
• Assist pharmacists and manage pharmacy operations efficiently.

Skills

Customer Service

Sales Processing

Pharmacy Operations Support

Inventory Management

Job description

Job Description

This role involves delivering a distinctive and delightful customer experience, accurately processing sales, and assisting pharmacists under supervision in pharmacy practices. Responsibilities include engaging with customers, providing courteous service, recommending products, maintaining store cleanliness and merchandising, managing pharmacy operations, and supporting inventory and compliance activities.

Additional duties encompass handling prescription processing, supporting pharmacy inventory management, ensuring legal compliance, constructing displays, providing photo services, managing web order pickups, and maintaining store appearance. The role also involves participating in training, maintaining certifications, and working flexible hours.

Minimum Requirements

• Fluent in English (reading, writing, speaking; except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.