Pharmacy Customer Service Associate

Walgreens; Burlington (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading pharmacy company is seeking a Pharmacy Customer Service Associate to join their team in Burlington, NC. This full-time position focuses on delivering exceptional customer service while assisting with pharmacy operations. Responsibilities include registration of sales, supporting pharmacists, and ensuring compliance with health regulations. Ideal candidates will have a flexible schedule, strong customer service skills, and preferred PTCB certification.

Qualifications

• Preferred experience in retail and familiarity with Walgreens.
• Fluent in English and ability to work flexible hours.

Responsibilities

• Delivering a distinctive customer experience.
• Assisting pharmacists with tasks and using pharmacy systems.
• Providing fast, friendly service and managing inventory.

Skills

Customer service

Fluency in English

Math skills

Computer skills

Education

PTCB certification

Retail experience

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

• Delivering a distinctive and delightful customer experience.
• Registering sales, providing courteous checkout service.
• Assisting pharmacists under supervision with pharmacy tasks, including using pharmacy systems to process prescriptions and obtain patient information.

Customer Experience:

• Greeting customers, resolving issues, and ensuring positive interactions.

Operations:

• Providing fast, friendly service, recommending products, handling transactions, maintaining store cleanliness, managing inventory, supporting pharmacy operations, and ensuring compliance with regulations.

Training & Personal Development:

• Maintaining PTCB certification, attending training, and staying updated on healthcare developments.

Qualifications:

• Fluent in English, flexible schedule, preferred experience in retail, familiarity with Walgreens, good math and computer skills, and PTCB certification preferred.

This job is open until filled. Compensation ranges from $16 to $18 per hour. The position is full-time, with a focus on customer service in a pharmacy setting.