Pharmacy Customer Service Associate

Walgreens; Bradenton (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Walgreens is seeking a Pharmacy Technician in Bradenton, Florida, to deliver exceptional customer service and assist pharmacists in fulfilling prescriptions. Candidates should be team-oriented, possess strong math and computer skills, and maintain PTCB certification. This dynamic role offers opportunities for ongoing training and development while ensuring a positive customer experience.

Benefits

Flexible working hours

Training and personal development opportunities

Qualifications

• Fluent in English (except Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.
• Experience in retail and familiarity with Walgreens preferred.

Responsibilities

• Models customer service with distinctive experiences.
• Assists pharmacist with prescription processes and customer interactions.
• Maintains store cleanliness and manages inventory tasks.

Skills

Customer service

Inventory control

Math skills

Computer skills

Education

PTCB certification

Job description

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Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Assists the pharmacist, under supervision, in pharmacy practices, including using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

• Engages customers and patients by greeting them and offering assistance. Resolves issues and answers questions to ensure a positive experience.
• Shares customer service best practices with team members to deliver a memorable customer experience, including interpersonal habits and Walgreens service traits.

Operations

• Provides courteous, friendly, and efficient service.
• Recommends products and manages sales transactions, including returns, refunds, and exchanges.
• Maintains store cleanliness, inventory, and displays, and assists with pharmacy tasks such as prescription filling and inventory management.

Training & Personal Development

• Earns and maintains PTCB certification and completes required training and continuing education.

Qualifications

• Fluent in English (except Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.

Preferred Qualifications

• Experience in retail and familiarity with Walgreens preferred.
• Good math, computer, and inventory control skills; PTCB certification preferred.

We consider applicants with arrest and conviction records. Walgreens is an Equal Opportunity Employer. Compensation varies based on factors like location, skills, and experience. The role remains open until filled. For benefits, visit jobs.walgreens.com/benefits.