Pharmacy Customer Service Associate

Walgreens; Bentonville (AR); On-site; USD 10,000 - 60,000; Full time

Job summary

Walgreens is seeking a full-time Pharmacy Customer Service Associate in Bentonville to provide exceptional customer service and assist pharmacy operations. The role includes managing transactions, supporting training and development, and ensuring compliance with all relevant regulations. Ideal candidates will be flexible and customer-oriented.

Qualifications

• Fluency in English required.
• Willingness to work flexible hours.

Responsibilities

• Providing a distinctive and delightful customer experience.
• Assisting pharmacists and managing pharmacy systems.
• Maintaining compliance with laws and company policies.

Skills

Customer Service

Communication

Problem Solving

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

• Providing a distinctive and delightful customer experience.
• Registering sales, offering courteous checkout service.
• Assisting pharmacists under supervision, managing pharmacy systems, and processing prescriptions.

Customer Experience

• Greeting customers, resolving issues, and sharing service best practices.

Operations

• Providing fast, friendly service, recommending products, handling transactions, maintaining store appearance, supporting pharmacy operations, and ensuring compliance with laws and company policies.

Training & Personal Development

• Maintaining PTCB certification, attending training, and staying updated on healthcare and pharmacy developments.

Basic Qualifications

• Fluency in English (excluding Puerto Rico), willingness to work flexible hours.

Preferred Qualifications

• Experience in retail, prior Walgreens experience, good math and computer skills, pharmacy knowledge, and PTCB certification preferred.

This role remains open until filled. Compensation ranges from $16 to $18 per hour. The job is full-time, and employment is at-will. This job is not expired and actively accepting applications.