Pharmacy Customer Experience Specialist (Flexible Shifts)

Walgreens; Rochester (MN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Rochester, MN is seeking a front-line team member to deliver a distinctive customer experience while supporting pharmacy operations under supervision. You will assist with prescriptions, operate the cash register, and help customers locate products.

The role requires English fluency, flexible scheduling (evenings/weekends), and familiarity with store systems. Prior retail or Walgreens experience and math/computer skills are preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of retail experience.
• Prefer prior Walgreens experience.
• Prefer good math skills to fill prescriptions accurately.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Greet customers and assist with products and services.
• Register sales at the cash register and provide efficient checkout service.
• Assist pharmacist under supervision in drug information and prescription processing.
• Keep counters and shelves clean and well merchandised; check in and price merchandise.
• Support pharmacy operations including entering patient and drug information and workflow scheduling.
• Handle prescription errors promptly and follow pharmacy policies.
• Assist with inventory management and store upkeep.
• Provide photo area service and assist with web pick-up orders.
• Contribute to a respectful team environment and complete assigned tasks.

Skills

Customer service

English fluency

Math skills

Computer skills

Education

PTCB certification

Tools

POS system

Inventory management software

Pharmacy systems

Job description

Walgreens in Rochester, MN is seeking a front-line team member to deliver a distinctive customer experience while supporting pharmacy operations under supervision. You will assist with prescriptions, operate the cash register, and help customers locate products.

The role requires English fluency, flexible scheduling (evenings/weekends), and familiarity with store systems. Prior retail or Walgreens experience and math/computer skills are preferred.