Pharmacy Customer Experience Specialist (Flexible Schedule)

Walgreens; Gloucester (MA); On-site; USD 18,000 - 29,000; Full time

Job summary

Walgreens in Gloucester, MA is seeking a customer-focused team member to handle registers, assist pharmacists, and deliver efficient checkout service. You will greet customers, answer questions, and help locate products while maintaining store appearance and inventory accuracy.

Responsibilities include processing prescriptions under supervision, entering patient and drug information in pharmacy systems, and supporting pharmacy workflow.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• PTCB certification preferred and prior pharmacy/retail experience valued.

Responsibilities

• Registers sales on the assigned cash register and handles transactions accurately.
• Assists pharmacists under supervision, entering patient and drug information in pharmacy systems.
• Recommends items, maintains store cleanliness, and supports inventory management.
• Provides courteous, efficient checkout service and resolves customer questions.
• Ensures compliance with policies and quality standards in pharmacy operations.

Skills

Customer service

Cash handling

Communication

Retail experience

Education

High school diploma or equivalent

PTCB certification (preferred)

Tools

POS system

Job description

Walgreens in Gloucester, MA is seeking a customer-focused team member to handle registers, assist pharmacists, and deliver efficient checkout service. You will greet customers, answer questions, and help locate products while maintaining store appearance and inventory accuracy.

Responsibilities include processing prescriptions under supervision, entering patient and drug information in pharmacy systems, and supporting pharmacy workflow.