Pharmacy Customer Experience Specialist - Flexible Schedule

Walgreens; Bourbonnais (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Bourbonnais, IL is seeking a customer-focused associate to support pharmacy operations and in-store service. You will assist customers, handle transactions, and help the pharmacist with prescription processing in a fast-paced retail setting.

Responsibilities include maintaining store appearance, stocking items, and following pharmacy policies to ensure accuracy and quality of care. Flexible scheduling and teamwork are expected.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Greet customers and assist with products and services to ensure a positive customer experience.
• Process purchases at the register and handle returns, refunds, and exchanges.
• Assist pharmacists under supervision and use pharmacy systems to enter patient and drug information and process prescriptions.
• Maintain counters and shelves, manage inventory and displays, and ensure cleanliness and merchandising.
• Adhere to Good Faith Dispensing and Pharmacy Code of Conduct.

Skills

Customer service

Cash handling

Pharmacy systems

Prescription processing

Pharmacy regulations

Tools

Pharmacy systems

Job description

Walgreens in Bourbonnais, IL is seeking a customer-focused associate to support pharmacy operations and in-store service. You will assist customers, handle transactions, and help the pharmacist with prescription processing in a fast-paced retail setting.

Responsibilities include maintaining store appearance, stocking items, and following pharmacy policies to ensure accuracy and quality of care. Flexible scheduling and teamwork are expected.