Pharmacy Customer Experience Specialist — Flexible Hours

Walgreens Co.; Perryville (MO); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a customer-focused associate to deliver outstanding service at the checkout and assist the pharmacist under supervision. Responsibilities include processing prescriptions, handling cash, guiding customers to products, and maintaining store appearance.

The role emphasizes accurate order entry, compliance with regulations, and teamwork with pharmacy and store staff to ensure smooth patient care and positive shopping experiences.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekends.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• In accordance with regulations, assists pharmacist under direct supervision and uses pharmacy systems to process prescriptions.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale and assists in locating products.
• Maintains store cleanliness, merchandising, and inventory records.
• Assists in entering patient and drug information and supports workflow for pharmacy staff.
• Reports prescription errors to pharmacist and adheres to company policies.
• Ensures compliance with local laws and participates in displays and stock rotation.
• Handles telephone calls related to pharmacy operations and processes third-party claims.

Skills

Customer service

Cash handling

Pharmacy support

POS/checkout

Tools

Pharmacy systems

Job description

Walgreens Co. is seeking a customer-focused associate to deliver outstanding service at the checkout and assist the pharmacist under supervision. Responsibilities include processing prescriptions, handling cash, guiding customers to products, and maintaining store appearance.

The role emphasizes accurate order entry, compliance with regulations, and teamwork with pharmacy and store staff to ensure smooth patient care and positive shopping experiences.