Pharmacy Customer Experience Specialist — Flexible Hours

Walgreens; Bangor (ME); On-site; USD 22,179 - 24,796; Full time

Job summary

Walgreens in Bangor, ME is seeking a pharmacy-adjacent team member to deliver friendly customer service and assist pharmacists with prescription processing under supervision. You will operate checkout, stock shelves, and help ensure compliance with store policies and pharmacy regulations.

Responsibilities include assisting customers, handling refunds and returns, and supporting inventory control. Prior Walgreens experience and PTCB certification are preferred; bilingual not required.

Qualifications

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills and computer skills; knowledge of store inventory control; PTCB certification preferred.

Responsibilities

• Provide courteous, friendly checkout service.
• Assist pharmacist under supervision with prescription processing and pharmacy systems.
• Maintain counters, shelves, and promotional displays; ensure proper pricing and inventory.
• Handle returns, exchanges, voids, and rain checks; assist customers in locating products.
• Assist with inventory management and warehouse workflow.
• Comply with company policies and pharmacy regulations.

Skills

PTCB certification

Retail experience

Math skills

Computer skills

Inventory control knowledge

Job description

Walgreens in Bangor, ME is seeking a pharmacy-adjacent team member to deliver friendly customer service and assist pharmacists with prescription processing under supervision. You will operate checkout, stock shelves, and help ensure compliance with store policies and pharmacy regulations.

Responsibilities include assisting customers, handling refunds and returns, and supporting inventory control. Prior Walgreens experience and PTCB certification are preferred; bilingual not required.