Pharmacy Customer Experience Specialist

Walgreens; West Jordan (UT); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in West Jordan, UT is seeking a pharmacy support team member to assist the pharmacist under supervision, process prescriptions, and provide friendly, efficient service at the register. You will engage customers, help locate products, and support daily store operations.

Responsibilities include accurate data entry, inventory maintenance, and adherence to pharmacy and store policies, while upholding Walgreens standards of service and safety.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Assist pharmacist under supervision with processing prescriptions.
• Provide courteous, friendly checkout service and customer assistance.
• Enter patient and drug information using pharmacy systems and check for interactions.
• Handle telephone calls not requiring pharmacist attention and support clerical duties.
• Maintain inventory, stock shelves, and keep counters tidy and merchandised.
• Ensure compliance with company policies and contribute to quality improvement.

Skills

Customer service

Cash handling

Pharmacy systems

Team collaboration

Education

PTCB certification

Tools

Pharmacy software

Store systems

Job description

Walgreens in West Jordan, UT is seeking a pharmacy support team member to assist the pharmacist under supervision, process prescriptions, and provide friendly, efficient service at the register. You will engage customers, help locate products, and support daily store operations.

Responsibilities include accurate data entry, inventory maintenance, and adherence to pharmacy and store policies, while upholding Walgreens standards of service and safety.