Pharmacy Customer Experience Specialist

Walgreens; Roselle (NJ); On-site; USD 22,000 - 26,000; Full time

Job summary

Walgreens in Roselle, New Jersey is hiring for a customer-focused role in the pharmacy/retail team. The position involves greeting customers, processing transactions at the register, and assisting the pharmacist under supervision with prescriptions and pharmacy workflows.

You will help maintain store presentation, support inventory, and ensure a positive shopping experience while complying with policies and safety standards.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prior retail experience is preferred.
• PTCB certification preferred.

Responsibilities

• Greet customers, provide assistance, and resolve questions to ensure a positive experience.
• Operate cash registers, handle transactions, and assist customers at checkout.
• Assist pharmacists under supervision with dispensing, prescriptions, and pharmacy workflows.
• Maintain store cleanliness, stock shelves, and support inventory and displays.
• Support pharmacy operations including entering patient and drug information.

Skills

Customer service

Cash handling

English fluency

Teamwork

Education

PTCB certification

Tools

Pharmacy systems

Cash register

Job description

Walgreens in Roselle, New Jersey is hiring for a customer-focused role in the pharmacy/retail team. The position involves greeting customers, processing transactions at the register, and assisting the pharmacist under supervision with prescriptions and pharmacy workflows.

You will help maintain store presentation, support inventory, and ensure a positive shopping experience while complying with policies and safety standards.