Pharmacy Customer Experience Specialist

Walgreens; Post Falls (ID); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a Pharmacy Support team member in Post Falls, Idaho, to deliver courteous checkout, assist pharmacists, and help manage prescription processing. You will greet customers, navigate pharmacy systems, and support inventory and store merchandising in a fast-paced environment.

The role requires completion of PTCB certification training, strong communication, and teamwork, with focus on accuracy and patient safety within regulatory guidelines.

Qualifications

• Earns and maintains PTCB certification per program or state requirements.
• Maintains knowledge of healthcare and pharmacy developments.
• Assists pharmacists in processing prescriptions and managing pharmacy workflow.

Responsibilities

• Provide courteous, friendly checkout and assist customers.
• Assist pharmacists in dispensing prescriptions and maintaining workflow.
• Process prescriptions by retrieving, counting and pouring medicines and entering patient information.
• Report prescription errors and adhere to company policies.

Skills

Customer service

Cash handling

Pharmacy assistance

Prescription processing

Pharmacy systems

Inventory management

Regulatory compliance

Communication skills

Team collaboration

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is seeking a Pharmacy Support team member in Post Falls, Idaho, to deliver courteous checkout, assist pharmacists, and help manage prescription processing. You will greet customers, navigate pharmacy systems, and support inventory and store merchandising in a fast-paced environment.

The role requires completion of PTCB certification training, strong communication, and teamwork, with focus on accuracy and patient safety within regulatory guidelines.