Pharmacy Customer Experience Specialist

Walgreens; Knoxville (TN); On-site; USD 22,041 - 24,796; Part time

Job summary

A leading pharmacy chain is seeking a Pharmacy Customer Service Associate in Knoxville, TN. The role includes managing customer transactions, assisting pharmacists, and ensuring excellent customer service. Ideal candidates should be fluent in English and possess strong math and computer skills, with a preference for prior retail experience. This part-time position offers flexibility in scheduling and engagement in a dynamic environment, ensuring patient and customer satisfaction throughout their pharmacy experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekends.
• Prefer to have prior work experience with Walgreens.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous and efficient checkout service.
• Assists the pharmacist in the practice of pharmacy under supervision.
• Engages customers and resolves issues to ensure a positive customer experience.
• Keeps counters and shelves clean and well merchandised.

Skills

Fluent in English

Good math skills

Good computer skills

Education

PTCB certification preferred

Job description

A leading pharmacy chain is seeking a Pharmacy Customer Service Associate in Knoxville, TN. The role includes managing customer transactions, assisting pharmacists, and ensuring excellent customer service. Ideal candidates should be fluent in English and possess strong math and computer skills, with a preference for prior retail experience. This part-time position offers flexibility in scheduling and engagement in a dynamic environment, ensuring patient and customer satisfaction throughout their pharmacy experience.