Pharmacy Customer Experience Specialist

Walgreens Co.; Hamilton Township (NJ); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens Co. in New Jersey is hiring a Customer Service/Pharmacy Helper to support pharmacists and provide exceptional customer care. You will process prescriptions under supervision, manage checkout, and assist with store operations including inventory and promotions.

Responsibilities include accurate data entry in pharmacy systems, handling payments, and helping with web orders. Prior retail experience and PTCB certification are valued.

Qualifications

• Fluent English in reading, writing and speaking.
• Willing to work flexible schedule, including evenings and weekends.
• Six months retail experience preferred.
• Prior Walgreens experience preferred.
• Good math and computer skills.
• Knowledge of store inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Provide courteous, friendly checkout service on the cash register.
• Assist the pharmacist under supervision with processing prescriptions.
• Enter patient and drug information in pharmacy systems accurately.
• Maintain clean, stocked counters and well merchandised shelves.
• Handle returns, exchanges, and refunds as needed.
• Support pharmacy operations and inventory management.
• Adhere to Walgreens policies, Code of Conduct, and quality standards.
• Support web pickup and other customer service tasks.

Skills

Customer service

Math skills

Computer skills

Fluent English

Education

PTCB certification

Job description

Walgreens Co. in New Jersey is hiring a Customer Service/Pharmacy Helper to support pharmacists and provide exceptional customer care. You will process prescriptions under supervision, manage checkout, and assist with store operations including inventory and promotions.

Responsibilities include accurate data entry in pharmacy systems, handling payments, and helping with web orders. Prior retail experience and PTCB certification are valued.