Pharmacy Customer Experience Specialist

Walgreens; Dover-Foxcroft (ME); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is hiring to support customer experiences at our store locations in Maine. You will greet customers, handle transactions at the register, and assist the pharmacist under supervision in processing prescriptions.

The role emphasizes accurate cash handling, friendly service, and teamwork, with opportunities to learn pharmacy systems and participate in inventory management, while maintaining store standards and compliance with policies.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Flexibility to work evenings and weekends.
• Ability to handle cash register transactions accurately.

Responsibilities

• Greet customers, assist with products and services, and resolve issues to ensure a positive experience.
• Operate cash register for sales, returns, and exchanges with courtesy and efficiency.
• Assist pharmacists under supervision, enter patient and drug information, and help process prescriptions.
• Maintain clean, organized counters and shelves; support inventory and stock rotation.
• Support pharmacy operations, document errors, and follow Good Faith Dispensing policies.

Skills

Customer service

Cash handling

Teamwork

English proficiency

Education

PTCB certification

Tools

Pharmacy systems

POS system

Job description

Walgreens is hiring to support customer experiences at our store locations in Maine. You will greet customers, handle transactions at the register, and assist the pharmacist under supervision in processing prescriptions.

The role emphasizes accurate cash handling, friendly service, and teamwork, with opportunities to learn pharmacy systems and participate in inventory management, while maintaining store standards and compliance with policies.