Pharmacy Customer Experience Specialist

Walgreens Co.; Dallas (TX); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a Pharmacy Support/Customer Service role in Dallas, TX. The position requires assisting pharmacists, processing prescriptions, and delivering friendly checkout experiences for customers across the store, including photo services and web order pickups.

Ideal candidates will have PTCB certification, prior retail experience, and strong math and computer skills. Flexible scheduling including evenings and weekends is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous checkout service.
• Assists pharmacists in dispensing under supervision and uses pharmacy systems to process prescriptions.
• Provides customer service in-store areas including photo services and web pick-up.
• Maintains store cleanliness, stock rotation, and inventory records.
• Performs clerical duties and assists Pharmacy Manager with workflow and accuracy.

Skills

Excellent customer service

Attention to detail

Basic math skills

Computer skills

Education

PTCB certification

Tools

POS systems

Inventory software

Job description

Walgreens Co. is seeking a Pharmacy Support/Customer Service role in Dallas, TX. The position requires assisting pharmacists, processing prescriptions, and delivering friendly checkout experiences for customers across the store, including photo services and web order pickups.

Ideal candidates will have PTCB certification, prior retail experience, and strong math and computer skills. Flexible scheduling including evenings and weekends is preferred.