Pharmacy Customer Experience Specialist

Fry's Food Stores; Cave Creek (AZ); On-site; USD 28,000 - 38,000; Full time

Job summary

Fry's Food Stores in Phoenix, AZ is seeking a team member to deliver outstanding customer service and maintain a safe, clean shopping environment. You will support the department manager in achieving sales goals and uphold our Customer 1st strategy.

We value retail experience, strong communication, and the ability to thrive in a busy setting while helping customers find what they need. Join a team that emphasizes respect, integrity, and safety.

Qualifications

• Retail experience is required or preferred.
• Ability to handle stressful situations and maintain composure.
• Strong communication skills with customers and team.
• Basic math skills for transactions and inventory.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of Drug GM specials and recommend Drug GM items accordingly.
• Review "sell by" dates and take appropriate action.
• Label, stock and inventory department merchandise.

Skills

Retail experience

Stressful situations

Effective communication

Basic math

Job description

Fry's Food Stores in Phoenix, AZ is seeking a team member to deliver outstanding customer service and maintain a safe, clean shopping environment. You will support the department manager in achieving sales goals and uphold our Customer 1st strategy.

We value retail experience, strong communication, and the ability to thrive in a busy setting while helping customers find what they need. Join a team that emphasizes respect, integrity, and safety.