Pharmacy Customer Care Specialist (PTCB Certified)

Walgreens Co.; Plantation (FL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. in Florida is seeking team members to uphold a distinctive and delightful customer experience while supporting pharmacy operations under supervision.

You will assist at the register, help customers find items, and contribute to accurate prescription handling and inventory control. The role emphasizes courteous, proactive service, adherence to policies, and collaboration with the Pharmacy team to ensure patient safety and satisfaction.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• Six months of experience in a retail environment preferred.

Responsibilities

• Provide courteous, friendly, fast and efficient checkout service.
• Assist pharmacist under supervision in dispensing medications and entering patient information.
• Maintain clean, stocked counters and shelves and assist in inventory counting and pricing.
• Support Pharmacy Manager and shift leads with workflow and clerical duties as needed.

Skills

Retail experience

Customer service

Math skills

Computer skills

Store inventory control

Flexible schedule

Education

PTCB certification

Job description

Walgreens Co. in Florida is seeking team members to uphold a distinctive and delightful customer experience while supporting pharmacy operations under supervision.

You will assist at the register, help customers find items, and contribute to accurate prescription handling and inventory control. The role emphasizes courteous, proactive service, adherence to policies, and collaboration with the Pharmacy team to ensure patient safety and satisfaction.