Pharmacy Customer Care Specialist (PTCB-Cert Eligible)

Walgreens; Cheyenne (WY); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Cheyenne, WY is seeking a customer-focused team member to support front-end and pharmacy operations. You will greet customers, operate the register, and help customers find products while maintaining a friendly store environment.

Under the supervision of pharmacists, you will assist with prescription processing, med information, and quality checks. This role emphasizes excellent service, accuracy, and compliance with company policies and local regulations.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills for accurate prescription filling.
• Prefer good computer skills and familiarity with store systems.

Responsibilities

• Greet customers and provide assistance to ensure a positive experience.
• Register purchases and process payments at the cash register.
• Assist pharmacists under supervision with filling prescriptions and pharmacy tasks.
• Maintain clean, organized store and display shelves; support inventory and pricing.
• Handle phone calls not requiring pharmacist attention and support claims processing.

Skills

English

Customer service

Communication

Math skills

POS systems

Cash handling

Education

PTCB certification

Tools

POS systems

Job description

Walgreens in Cheyenne, WY is seeking a customer-focused team member to support front-end and pharmacy operations. You will greet customers, operate the register, and help customers find products while maintaining a friendly store environment.

Under the supervision of pharmacists, you will assist with prescription processing, med information, and quality checks. This role emphasizes excellent service, accuracy, and compliance with company policies and local regulations.