Pharmacy Customer Care Specialist

Walgreens; Wakefield (MA); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in Wakefield, MA is hiring a Retail Pharmacy Assistant to deliver courteous customer service and assist the pharmacist under supervision with prescription processing.

You will use pharmacy systems to obtain patient and drug information, process prescriptions, and provide efficient checkout. The role supports store operations, stocks shelves, and helps maintain a compliant and welcoming environment for customers and patients.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Flexible schedule including evenings and weekend hours.
• Prefer six months of retail experience.
• Prefer basic math and computer skills.

Responsibilities

• Provide courteous, fair, friendly checkout service.
• Assist pharmacist under supervision with prescription processing.
• Use pharmacy systems to obtain patient and drug information.
• Maintain clean, stocked counters and merchandised shelves.
• Handle returns, exchanges, and other customer service tasks.
• Support pharmacy workflow and inventory management.

Skills

Customer service

Cash handling

Flexibility

Education

PTCB certification

Tools

Pharmacy POS system

Pharmacy software

Job description

Walgreens in Wakefield, MA is hiring a Retail Pharmacy Assistant to deliver courteous customer service and assist the pharmacist under supervision with prescription processing.

You will use pharmacy systems to obtain patient and drug information, process prescriptions, and provide efficient checkout. The role supports store operations, stocks shelves, and helps maintain a compliant and welcoming environment for customers and patients.