Pharmacy Customer Care Specialist

Walgreens; Troy (AL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Troy, Alabama is seeking a customer-focused associate to support pharmacy operations and daily retail tasks. You will assist pharmacists, process prescriptions, handle cash register transactions, and help customers locate products with a friendly attitude.

The role emphasizes accuracy, compliance with state laws, and high standards of customer service. Fluency in English, flexible scheduling including evenings/weekends, and prior retail experience are preferred; PTCB certification

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer good math skills for dispensing medications.
• Prefer good computer skills.

Responsibilities

• Assist pharmacist under supervision in dispensing prescriptions.
• Register sales, operate cash register and handle transactions.
• Provide courteous, friendly customer service.
• Maintain store cleanliness and merchandise displays.
• Utilize pharmacy systems to enter patient and drug information.
• Assist with inventory management and stock rotation.

Skills

Customer service

Communication

Teamwork

Attention to detail

Math skills

Fluent English

Education

PTCB certification

Tools

Pharmacy systems

POS system

Picture Care Plus

Job description

Walgreens in Troy, Alabama is seeking a customer-focused associate to support pharmacy operations and daily retail tasks. You will assist pharmacists, process prescriptions, handle cash register transactions, and help customers locate products with a friendly attitude.

The role emphasizes accuracy, compliance with state laws, and high standards of customer service. Fluency in English, flexible scheduling including evenings/weekends, and prior retail experience are preferred; PTCB certification