Pharmacy Customer Care Specialist

Walgreens; Niles (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Michigan, Niles, is seeking a Pharmacy Technician to assist pharmacists, process prescriptions, and ensure accurate patient records using pharmacy systems. You will engage customers, handle transactions, and support inventory and store operations with a focus on safety and compliance.

The role requires English fluency, flexible scheduling, and a willingness to work evenings/weekends. Prior retail or Walgreens experience is preferred, along with PTCB certification.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math and computer skills for accurate prescription filling.

Responsibilities

• Provide courteous, friendly checkout service at the register.
• Assist the pharmacist under supervision in dispensing and processing prescriptions.
• Maintain accurate patient and drug information in pharmacy systems.
• Support inventory management and merchandising in-store areas.
• Deliver exceptional customer experience and resolve issues promptly.

Skills

English proficiency

Customer service

Math skills

Computer skills

Inventory control

Education

PTCB certification

Pharmacy technician registration

Tools

Pharmacy systems

POS software

Job description

Walgreens in Michigan, Niles, is seeking a Pharmacy Technician to assist pharmacists, process prescriptions, and ensure accurate patient records using pharmacy systems. You will engage customers, handle transactions, and support inventory and store operations with a focus on safety and compliance.

The role requires English fluency, flexible scheduling, and a willingness to work evenings/weekends. Prior retail or Walgreens experience is preferred, along with PTCB certification.