Pharmacy Customer Care Specialist

Walgreens; Lakeland (FL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Lakeland, FL is seeking a Pharmacy Technician to support the pharmacy team and help deliver safe, accurate prescriptions. You will assist pharmacists under supervision, enter patient and drug info, and check for interactions while providing friendly customer service at the checkout.

Responsibilities include processing prescriptions, handling inventory, stocking shelves, and helping with in-store operations and photo services.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.
• Prior retail experience preferred.

Responsibilities

• Assist pharmacist under supervision in dispensing and prescription processing.
• Provide courteous, efficient checkout service at register.
• Stock shelves, maintain clean counters and merchandise.
• Enter patient and drug information in pharmacy systems; check for interactions.
• Resolve prescription issues and report errors per policy.
• Assist with inventory management and warehouse overages/shortages.
• Provide photo area services and assist with web orders pickup.

Skills

Fluent English

Flexible schedule

Retail experience

Walgreens experience

Math skills

Computer skills

Inventory control

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Lakeland, FL is seeking a Pharmacy Technician to support the pharmacy team and help deliver safe, accurate prescriptions. You will assist pharmacists under supervision, enter patient and drug info, and check for interactions while providing friendly customer service at the checkout.

Responsibilities include processing prescriptions, handling inventory, stocking shelves, and helping with in-store operations and photo services.