Pharmacy Customer Care Specialist

BlackHealth; Austin (TX); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Austin, TX is seeking a Customer Service Associate with pharmacy support duties. You will assist pharmacists, process prescriptions, operate POS and pharmacy systems, and help maintain store merchandising.

Responsibilities include greeting customers, handling returns, stocking shelves, and supporting checkout operations. Prior retail experience and PTCB certification are preferred. This role requires collaboration with store staff.

Qualifications

• Fluent in reading, writing and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Greet customers and deliver courteous, efficient checkout service.
• Assist pharmacist under supervision with processing prescriptions.
• Operate pharmacy systems to access patient and drug information.
• Maintain shelves and displays; assist with inventory accuracy.

Skills

Customer service

Cash handling

Pharmacy assistance

Pharmacy systems

Inventory management

Phone handling

Digital photo services

Web order fulfillment

Education

PTCB certification

Tools

POS systems

Pharmacy software

Store systems

Job description

Walgreens in Austin, TX is seeking a Customer Service Associate with pharmacy support duties. You will assist pharmacists, process prescriptions, operate POS and pharmacy systems, and help maintain store merchandising.

Responsibilities include greeting customers, handling returns, stocking shelves, and supporting checkout operations. Prior retail experience and PTCB certification are preferred. This role requires collaboration with store staff.