Pharmacy Customer Care Associate (PTCB-Ready)

Walgreens; The Dell (MS); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Mississippi seeks a Pharmacy Technician to assist the pharmacist under direct supervision, process prescriptions, enter patient and drug information in the pharmacy systems, and provide courteous checkout service.

Responsibilities include greeting customers, stocking, inventory, assisting with third-party claims, maintaining compliance with policies, and supporting the Pharmacy Manager and staff Pharmacist to ensure a safe, accurate patient experience.

Qualifications

• Earns and maintains PTCB certification and state-required registration.
• Ability to assist pharmacist and process prescriptions under supervision.
• Strong customer service and teamwork skills.

Responsibilities

• Registers sales on a cash register and provides courteous checkout service.
• Assist pharmacist with entering patient and drug information in pharmacy systems.
• Process prescriptions, verify medicine, and check for interactions.
• Maintain store cleanliness, restock, and merchandise displays.
• Support inventory, third-party claims processing, and clerical duties.

Skills

Customer service

Cashiering

Communication

Teamwork

Problem solving

Education

PTCB Certification

State-required certification/registration

Tools

Pharmacy systems

POS system

Job description

Walgreens in Mississippi seeks a Pharmacy Technician to assist the pharmacist under direct supervision, process prescriptions, enter patient and drug information in the pharmacy systems, and provide courteous checkout service.

Responsibilities include greeting customers, stocking, inventory, assisting with third-party claims, maintaining compliance with policies, and supporting the Pharmacy Manager and staff Pharmacist to ensure a safe, accurate patient experience.