Pharmacy Customer Care Associate | Flexible Schedule

Walgreens; Pine Tree Corner (MA); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens is seeking a team member to deliver a distinctive customer experience at the checkout and assist pharmacists under supervision. You will greet customers, recommend items, process prescriptions with pharmacy staff, and maintain clean, well-merchandised store areas.

The role includes handling exchanges, refunds, inventory, and photo services, with a focus on courteous, efficient service. English fluency and flexible scheduling are required; prior retail experience is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Preferred six months of experience in a retail environment.
• PTCB certification is preferred.

Responsibilities

• Assist pharmacists in processing prescriptions and maintaining patient information.
• Register purchases, handle cash, refunds, and exchanges.
• Maintain clean and well-merchandised counters and shelves.
• Provide courteous, efficient customer service and upsell when appropriate.
• Support inventory management and store operations.

Skills

Customer service

English proficiency

Flexibility

Attention to detail

Education

PTCB certification (pharmacy technician)

Tools

Pharmacy systems

Cash register

Job description

Walgreens is seeking a team member to deliver a distinctive customer experience at the checkout and assist pharmacists under supervision. You will greet customers, recommend items, process prescriptions with pharmacy staff, and maintain clean, well-merchandised store areas.

The role includes handling exchanges, refunds, inventory, and photo services, with a focus on courteous, efficient service. English fluency and flexible scheduling are required; prior retail experience is preferred.