Pharmacy Customer Care Associate - Flexible Hours

Walgreens; Vero Beach (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. is seeking a capable team member to support pharmacy operations and deliver exceptional customer service in a fast-paced store environment. Under supervision, you will assist pharmacists with prescription processing, maintain shelves, operate pharmacy systems, and help customers with product needs.

The role emphasizes accuracy, compliance with policies, and a proactive approach to serving customers. A flexible schedule including evenings and weekends is expected.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Earns and maintains PTCB certification.
• Prefer six months of retail experience.
• Prefer prior Walgreens experience.
• Prefer good math skills for accurate prescription filling.
• Prefer computer skills.
• Prefer knowledge of store inventory control.

Responsibilities

• Register purchases on the cash register and handle cash, returns, and exchanges.
• Assist the pharmacist under supervision with prescriptions and pharmacy processes.
• Maintain clean, well-merchandised counters and shelves; assist with inventory.
• Enter patient and drug information into pharmacy systems and check for interactions.
• Provide photo area services and assist with web-order pickup and delivery to customers.
• Adhere to Walgreen Co. policies and the Pharmacy Code of Conduct; report prescription errors.
• Provide courteous, friendly, and efficient customer service and upsell when appropriate.
• Support pharmacy department on inventory management and other clerical tasks.

Skills

Math skills

Computer skills

Inventory control

Customer service

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens Co. is seeking a capable team member to support pharmacy operations and deliver exceptional customer service in a fast-paced store environment. Under supervision, you will assist pharmacists with prescription processing, maintain shelves, operate pharmacy systems, and help customers with product needs.

The role emphasizes accuracy, compliance with policies, and a proactive approach to serving customers. A flexible schedule including evenings and weekends is expected.