Pharmacy Customer Care Associate – Flexible Hours

Walgreens; Somerset (MA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Somerset, MA is hiring a flexible-hours retail associate who delivers friendly, efficient customer service and assists customers with product questions. You will register sales, handle transactions, and help maintain store presentation.

Under pharmacist supervision, you will support prescription processing, verify information, and assist in pharmacy operations while ensuring compliance with company policies and safety standards.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• Experience in retail preferred (6 months).
• Prior Walgreens experience preferred.
• Strong math skills for counting, measuring, weighing medications.
• Good computer skills.
• Knowledge of store inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Welcome customers and answer questions to ensure a positive experience.
• Register purchases at the checkout, handle cash, returns, and exchanges.
• Assist pharmacists under supervision with prescription processing and patient info.
• Keep counters and shelves clean, well merchandised, and prices updated.
• Support inventory management and entering patient/drug information in systems.
• Handle pharmacy-related calls and process third-party claims efficiently.
• Assist with displays and general store upkeep.

Skills

Customer service

Math skills

Computer skills

Job description

Walgreens in Somerset, MA is hiring a flexible-hours retail associate who delivers friendly, efficient customer service and assists customers with product questions. You will register sales, handle transactions, and help maintain store presentation.

Under pharmacist supervision, you will support prescription processing, verify information, and assist in pharmacy operations while ensuring compliance with company policies and safety standards.