Why consider this job opportunity:
- Salary up to $23.72
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and medication management
- Comprehensive training provided to enhance skills in pharmacy management
- No travel required, allowing for a stable work-life balance
Job Responsibilities
- Provide effective guidance to front-line staff to ensure efficient pharmacy call center operations
- Respond to inquiries from physicians and pharmacy network providers regarding medication requests and drug claims
- Review member claims history to assess medical necessity for non-formulary and prior authorization medication requests
- Document all authorizations and denials in compliance with state and federal regulations
- Collaborate with clinical pharmacists and technical staff to resolve issues and improve processes
Qualifications
- High school diploma or GED
- Experience in pharmacy prescription claims processing/submission/payment
- Strong organizational skills and attention to detail
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced, multi-task environment
Preferred Qualifications
- Associate degree
- Pharmacy technician certification
- Experience in managed care medication formulary management
- Knowledge of retail pharmacy and third-party prescription processing
- Familiarity with Medicaid and Medicare drug benefit design offerings and regulations
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