Pharmacy Coordinator

CareDx, Inc.; Atlanta (GA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive base salary

Health and welfare benefits

Gym reimbursement program

Living Donor Employee Recovery Policy

Job summary

CareDx, Inc. is seeking a Pharmacy Coordinator in Atlanta to coordinate the transplantation patient medication journey, including refills, insurance copays, and patient education.

You will work closely with providers and pharmacy staff to ensure compliance and smooth pre- and post-transplant medication needs. The role emphasizes accurate documentation, adherence to HIPAA, and a proactive approach to patient advocacy.

Qualifications

• Active state licensure with no disciplinary action.
• Pharmacy tech or healthcare background (2+ years preferred).
• Baseline proficiency in Microsoft Office (Word, Excel).
• Ability to collaborate with pharmacy staff and communicate effectively.
• Proficiency with PioneerRx preferred but not required.
• Retail Specialty Pharmacy experience or URAC/ACHC accreditation knowledge is a plus.

Responsibilities

• Serve as main contact for patients through transplant medication journey.
• Ensure timely fulfillment of medications and coordinate refills.
• Assist patients with copay assistance and cost communication.
• Liaise with physicians, pharmacists, and insurers to resolve prior authorizations.
• Maintain accurate patient records and case activity logs.
• Adhere to HIPAA, federal/state laws, and company standards.

Skills

Pharmacy teamwork

Microsoft Office

Communication

Self-motivated

Education

Mississippi Board of Pharmacy licensure

Tools

PioneerRx

Job description

CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. Through our innovative portfolio of molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services, we partner with healthcare providers, patients, and biopharma organizations to help inform clinical decision-making and improve patient outcomes.

At CareDx, every employee has the opportunity to contribute to innovations that help transform patient care and improve lives.

The Pharmacy Coordinator acts as a central point of contact, coordinating all aspects of a transplant patient’s medication journey, from ensuring timely refills and managing insurance/copays to providing patient education and focusing on adherence and simplifying the complex transplant process with a "white-glove" service. They work closely with providers and pharmacists, manage case files, handle compliance, and use systems like EHRs and pharmacy software to support pre- and post-transplant medication needs.

Key Responsibilities:

• Patient Advocacy & Support: Serve as the main contact for patients, guiding them through their transplant medication regimen.
• Medication Management: Ensure timely fulfillment, coordinate refills, and track discharge/maintenance medications.
• Financial Assistance: Help patients access copay assistance and communicate costs.
• Communication Hub: Liaise with physicians, pharmacists, and insurance to resolve issues like prior authorizations.
• Documentation: Maintain accurate patient records and case activity logs.
• Compliance: Adhere to all federal/state laws, HIPAA, and company standards.

Qualifications:

• Highschool diploma required
• Active state licensure (Mississippi Board of Pharmacy) with no disciplinary action
• Pharmacy tech or healthcare background (2+ years often preferred).
• Baseline proficiency in Microsoft Office products (Word, Excel, etc.)
• Must possess the ability to work collaboratively in accomplishing tasks, as well as effectively communicating with fellow members of the pharmacy staff
• Team-oriented individual that excels at seeing needs, stepping in, and fulfilling the needed tasks, however big or small they may be
• Self-motivated individual with a strong desire to increase clinical knowledge
• Proficiency in PioneerRx is preferred but not required
• Retail Specialty Pharmacy experience is preferred but not required
• Experience with URAC and/or ACHC accreditation is preferred but not required
• Understanding of transplant care and medical terminology is beneficial.

Successful completion of a pre-employment drug test is mandatory

Schedule: Monday through Friday 8:00 AM to 5:00 PM

Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients.

Our competitive Total Rewards package for US Employees includes:

• Competitive base salary and incentive compensation
• Health and welfare benefits, including a gym reimbursement program

In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the self-less act of donating an organ or bone marrow.

With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.

CareDx, Inc. is an Equal Opportunity Employer‑vets/disabled, and participates in the E-Verify program. By proceeding with our application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx. Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our Privacy Policy

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

This is the anticipated base salary range for candidates who will work in Atlanta, GA. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and length of experience within the job, the type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states.

United States

$21 - $26 USD