PHARMACY CLINICAL SERVICES SUPERVISOR

FDIHB; Fort Defiance (AZ); On-site; USD 110,000 - 140,000; Full time

Job summary

FDIHB in Fort Defiance, AZ seeks a Pharmacy Residency Program Coordinator to lead and oversee the ASHP-accredited residency program and its activities. The role includes developing training programs for pharmacists, residents, students, and technicians, and coordinating preceptor development and program oversight.

Responsibilities also include monitoring outcomes, supervising technicians, ensuring regulatory compliance, and driving quality improvement within the department.

Qualifications

• Must have ASHP-accredited residency experience and board eligibility.
• Ability to develop and lead training programs for pharmacists, residents and students.
• Proven track record in program oversight and preceptor development.

Responsibilities

• Coordinate ASHP-accredited residency program activities.
• Develop training/competency programs for staff, residents and students.
• Mentor preceptors; recruit, select and orient new preceptors.
• Monitor residency outcomes and program satisfaction.
• Supervise pharmacy technicians and ensure regulatory compliance.
• Engage in quality improvement and patient safety efforts.

Skills

Residency coordination

Clinical pharmacy

Leadership

Education & training

Education

Pharmacy degree (PharmD)

Board certification eligible

Job description

CLOSING DATE: FRIDAY SEPTEMBER 4, 2026 @ 4:00 PM (MST)

Salary Range: Dependent on Experience (DOE)

**APPLICANT MUST HAVE A VALID, UNRESTRICTED INSURABLE DRIVERS LICENSE****RESUMES AND REFERENCES ARE REQUIRED***

ESSENTIAL DUTIES, FUNCTIONS AND RESPONSIBILITIES

• Obtains and maintains pharmacy residency accreditation through the American Society of Health System Pharmacists (ASHP); coordinates accreditation preparation and visits.
• Assembles and chairs the Residency Advisory Committee (RAC) to ensure that department leadership, program leadership, and preceptors are engaged in design and oversight of residency program.
• In collaboration with the residency advisory committee, participates in the development of the pharmacy department's training and competency program for pharmacists, residents, students, and technicians. Establishes preceptor development and training program guidelines; participates in the recruitment, selection, and orientation of new preceptors.
• Evaluates qualifications of pharmacy resident applicants through documented, formal, procedural-based criteria. Participates in the interview, selection, and onboarding process of residents for the program.
• Monitor and evaluate program outcomes, including participant performance, progress and satisfaction. Continually assess skills and development of preceptors as well as resident progression in the program.
• Participates in scholarly activities, professional publications, podium presentations, poster presentations, and practice based research.
• Provides strategic planning and needs assessment for growth of residency and clinical pharmacy services.
• Coordinates didactic and experimental training for new and experienced clinical pharmacists assigned to pharmacist-led clinics.
• Responsible for ensuring compliance with qualifications, standards and requirements set forth in the FDIHB Medical Staff Bylaws as they pertain to clinical privileging of clinical pharmacists.
• Develops affirmative action plan for the area supervised, including appropriate objectives and goals. Monitors and periodically assesses progress.
• Monitor, modify, and evaluate drug therapy for optimal therapeutic outcomes; interact with patients to obtain drug history, monitor patients' responses, educate and counsel, and explain information on current drug therapy and potential side effects.
• Performs pharmaceutical compounding for sterile and non-sterile preparations, including extemporaneous formulations. Screen prescriptions for proper interpretation; appropriate dosages; and possible therapeutic, chemical, or physical incompatibility; advise patients and healthcare staff on dosage regimen, side effects, and storage requirements.
• Evaluate medication orders for appropriateness based on current clinical guidelines, patient-specific factors (e.g., renal or hepatic function, age, comorbidities, etc.), drug interactions, allergies, and approved formulary options. Services are patient-centered and align with each individual's therapeutic needs and goals.
• Dispense medications with attention to accuracy, labeling, patient safety, and regulatory compliance.
• Monitors and evaluates outcomes by reviewing clinical and laboratory data, assessing efficacy and toxicity, and makes evidence-based recommendations.
• Participates in medication reconciliation processes, interdisciplinary team rounds, and collaborative treatment planning. Advises physicians, nurses, and other healthcare providers on medication-related issues, including selection, dosing, monitoring, and potential adverse effects.
• Routine duties shall include providing pharmaceutical care and public health services to individuals eligible for services provided by the FDIHB in homes, schools, clinics, job sites, and other community locations within the assigned Service Unit.
• Provides individualized patient counseling to promote safe and effective medication use. Education includes instructions on medication administration, expected effects, potential side effects, interactions, and any necessary lifestyle or dietary modifications.
• Assists in conducting interdisciplinary educational programs in drug therapy, and/or develop and provide education materials to patients.
• Assists in quality improvement and medication safety efforts, including adverse drug event tracking, drug utilization reviews, and formulary management. Provide input into interdisciplinary initiatives and contribute to the development of educational materials for patients and staff.
• Documents and provides analysis related to quality assurance, medication error prevention, and medication use evaluations. Helps ensure that pharmacy operations are aligned with facility policy, accreditation requirements, and professional standards.
• Education is delivered in a patient-centered manner that considers health literacy, language preference, and cultural context. All counseling and clinical interventions are documented thoroughly in the health record.
• Additionally, the pharmacist oversees the work of pharmacy technicians, ensuring accuracy in dispensing, compliance with legal requirements, and proper medication storage and inventory procedures. The pharmacist supports continuous improvement initiatives to enhance the safety and quality of medication use throughout the facility.
• Performs administrative functions that support the pharmacy department and its integration within the broader healthcare team. This may include contributing to the development and implementation of policies and procedures, performance improvement activities, compliance with accrediting standards, and preparation for regulatory inspections.
• Participates in pharmacy audits, monitors compliance with controlled substance regulations, and supports staff training and education. The pharmacist may serve on facility committees or workgroups as a subject matter expert in pharmacotherapy or medication safety.
• Completes required training, maintains appropriate licensure and continuing education, and participates in their performance reviews.
• Performs other duties as assigned by the supervisor in support of pharmacy operations and the overall mission of the healthcare facility.
• Other candidates will be considered only after all candidates entitled to primary or secondary preference have been fully considered.

MANDATORY MINIMUM QUALIFICATIONS

Experience:

• Completion of an ASHP-accredited post-graduate year 1 (PGY-1) residency and a minimum of three (3) years of relevant pharmacy practice experience;
• Or Completion of ASHP-accredited PGY-1 and post-graduate year 2 (PGY2) residencies and a minimum of one (1) year of relevant pharmacy practice experience;
• Or Has a minimum of five (5) years of relevant pharmacy practice experience if there is no completion of an ASHP-accredited residency.

Education:

• Completion of an accredited college or university with a Bachelor's degree in Pharmacy or PharmD.
• Board certified or eligible for board certification. If board eligible, must obtain board certification within six (6) months of hire date.

License:

• Active, unrestricted Pharmacy License in any U.S. State or Territory by completing necessary Board of Pharmacy requirements for the respective state of licensing.

NAVAJO/INDIAN PREFERENCE

FDIHB and its facilities are located within the Navajo Nation and, in accordance with Navajo Nation law, has implemented a Navajo/Indian Preference in Employment Policy. Pursuant to this Policy, applicants who meet the minimum qualifications for this position and who are enrolled members of the Navajo Nation will be given primary preference in hiring and employment for this position and members of other federally-recognized Indian tribes will be given secondary preference. Other candidates will be considered only after all candidates entitled to primary or secondary preference have been fully considered.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.