Pharmacy Clerk

Total Investment Group; Santa Ana (CA); Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

Total Investment Group in Santa Ana, CA is seeking a trustworthy Pharmacy Clerk to join our fast-paced retail pharmacy team. This full-time role focuses on delivering friendly customer service, accurate data entry, inventory support, and daily operations under pharmacist supervision.

Fluency in English and Spanish is required. No license or prior pharmacy experience is needed, but a proactive, patient-centered attitude and basic computer skills will help you succeed in a supportive, team-driven

Formación

• Bilingual in English and Spanish required.
• Excellent customer service and communication skills.
• Detail-oriented and organized with strong multitasking ability.
• Willingness to learn and work collaboratively with others.
• Basic computer skills and ability to learn pharmacy software.
• No license or prior pharmacy experience required.

Responsabilidades

• Greet patients and provide friendly, professional customer service in person and over the phone.
• Communicate effectively with patients, healthcare providers, and pharmacy staff in English and Spanish.
• Assist patients with prescription pickup, refill requests, and general pharmacy inquiries.
• Process customer transactions, collect payments, operate the cash register, and issue receipts.
• Assist with prescription data entry and preparation of prescription labels under pharmacist supervision.
• Maintain accurate patient information and assist with administrative tasks and pharmacy documentation.
• Assist with inventory management, including receiving shipments, checking stock levels, organizing products, and monitoring expiration dates.
• Maintain proper storage, organization, and security of pharmacy inventory according to established procedures.
• Keep the pharmacy clean, organized, and compliant with workplace safety and pharmacy policies.
• Assist with coordinating prescription deliveries and communicating with patients regarding pickup or delivery arrangements.
• Protect patient confidentiality and comply with HIPAA regulations and pharmacy policies.
• Work closely with pharmacists, pharmacy technicians, and other team members to ensure efficient daily operations.
• Perform additional clerical and administrative duties as assigned.

Conocimientos

Bilingual English-Spanish

Customer service

Attention to detail

Organizational skills

Multitasking

Team collaboration

Computer literacy

Herramientas

Pharmacy software

Descripción del empleo

Pharmacy Clerk – Retail Pharmacy.

Job Type: Full-Time. Location: Santa Ana. Language Requirement: Fluent in English and Spanish.

Job Description:

We are seeking a friendly, dependable, and hardworking Pharmacy Clerk to join our team. The ideal candidate is customer-service-oriented, detail-oriented, organized, and able to work efficiently in a fast-paced retail pharmacy environment.

We value honesty, professionalism, teamwork, and a genuine commitment to providing excellent patient care.

NO LICENSE or EXPERIENCE REQUIRED.

Job Duties & Responsibilities:

• Greet patients and provide friendly, professional customer service in person and over the phone.
• Communicate effectively with patients, healthcare providers, and pharmacy staff in English and Spanish.
• Assist patients with prescription pickup, refill requests, and general pharmacy inquiries.
• Process customer transactions, collect payments, operate the cash register, and issue receipts.
• Assist with prescription data entry and preparation of prescription labels under pharmacist supervision, as permitted by California law.
• Maintain accurate patient information and assist with administrative tasks and pharmacy documentation.
• Assist with inventory management, including receiving shipments, checking stock levels, organizing products, and monitoring expiration dates.
• Maintain proper storage, organization, and security of pharmacy inventory according to established procedures.
• Keep the pharmacy clean, organized, and compliant with workplace safety and pharmacy policies.
• Assist with coordinating prescription deliveries and communicating with patients regarding pickup or delivery arrangements.
• Protect patient confidentiality and comply with HIPAA regulations and pharmacy policies.
• Work closely with pharmacists, pharmacy technicians, and other team members to ensure efficient daily operations.
• Perform additional clerical and administrative duties as assigned.

Qualifications & Requirements:

• Fluent in Spanish and English (required).
• Excellent customer service and interpersonal communication skills.
• Friendly, compassionate, patient, and professional attitude.
• Strong attention to detail, organizational skills, and ability to multitask.
• Ability to work efficiently and accurately in a fast-paced environment.
• Dependable, punctual, honest, and hardworking.
• Willingness to learn, take initiative, and work collaboratively with others.
• Basic computer skills and ability to learn pharmacy software.
• Previous retail pharmacy or customer service experience preferred but not required.