Pharmacy Clerk

Fairview Health Services; North Branch (MN); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

PTO

Tuition reimbursement

Job summary

Fairview Health Services' North Branch Pharmacy is seeking a Pharmacy Clerk to provide customer service, handle cash transactions, receive prescriptions, and maintain OTC stock, ensuring accuracy and order in the pharmacy.

Responsibilities include processing sales at the register, preparing daily cash reports, assisting customers, managing credit card transactions, directing patients to the pharmacist when needed, and stocking medication and supplies while keeping shelves labeled and presentable.

Qualifications

• Proficient in English; strong attention to detail.
• Ability to follow department policies and procedures.
• Excellent customer service skills.
• Basic math skills for transactions.

Responsibilities

• Operate cash register and accurately record sales.
• Prepare daily cash drawer reports per policy.
• Assist customers with purchases and prescriptions.
• Process credit card transactions and refunds.
• Refer questions to the pharmacist when appropriate.
• Stock, price and display OTC products; keep shelves labeled.

Skills

English proficiency

Attention to detail

Follow policies

Customer service

Basic math

Education

High School or GED

Retail experience (1 year)

Tools

Cash register

POS system

Job description

Job Overview

Location: Fairview Clinics - North Branch, North Branch MN

Hours: 80 hours bi-weekly

Schedule: day/evening, one weekend per month

The Pharmacy Clerk will provide customer service, handle cash register transactions, receive patient prescriptions, merchandise and ensure adequate stock for the over-the-counter area, unpack/verify stock-to-invoices and help maintain the pharmacy in proper order.

Responsibilities

• Handle cash register transactions and accurately enter sales information into cash registers.
• Prepare cash drawer reports daily according to department polices and procedures.
• Provide accurate and timely assistance to customers.
• Manage credit card transactions.
• Refer patients/customers to pharmacist when appropriate.
• Assist customers with prescriptions and/or other products.
• Complete special orders to meet customer needs.
• Demonstrate ability to respond to customer/co-worker questions or concerns in an appropriate and customer-focused manner.
• Receive prescriptions from patients and record the proper patient information following department policies and procedures.
• Ensure the correct medication, supplies and equipment are received by the patient.
• Deliver items to patients, physician’s offices, nursing stations, long term care facilities, and other areas as assigned.
• Package and mail/UPS/Quicksilver items appropriately.
• Manage prescription signature log.
• Order, receive, price and put stock into inventory.
• Display products in the store to be visually pleasing.
• Ensure each product has a POS shelf label.
• Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
• Demonstrates Commitment to Customers
• Is aware of different customer needs/desires.
• Takes action to meet customer needs/desires with respect to customer diversity.
• Helps improve processes to meet customer needs.
• Suggests and acts on ideas to improve overall customer service.
• Respects confidentiality and shares information with only those that need to know
• Demonstrates Commitment to Fellow Employees
• Seeks to understand and value differences between employees.
• Treats other employees with dignity and respect.
• Demonstrates open, honest communication and behavior.
• Resolves conflict in a positive manner.
• Contributes to the productivity of the workgroup.
• Demonstrates Commitment to Fairview
• Lives the values of dignity, integrity, service and compassion.
• Supports the mission/vision.
• Speaks positively about Fairview.
• Chooses to make Fairview a better place.

Required Qualifications

• Proficient in the English language.
• Good attention to detail.
• Ability to follow policies and procedures.
• Excellent customer service skills.
• Basic math skills.

Preferred Qualifications

• High School or
• GED
• 1 year Retail Experience

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

$20.83- $29.40 Hourly