PHARMACY/CERTIFIED TECH

Kroger; Topeka (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

Kroger is seeking a pharmacy technician to provide exceptional customer service and assist pharmacists in dispensing medications while upholding HIPAA and safety standards.

The role includes data entry, reception duties, and supporting non-dispensing services, with opportunities to assist in CLIA-waived screenings and training of staff.

Qualifications

• High School Diploma or GED required.
• Must be 18 years of age.
• Ability to handle highly confidential information.
• Completion of national registration, certification or licensure.

Responsibilities

• Support health and wellness initiatives.
• Adhere to HIPAA regulations and policies.
• Maintain current national/state registration, certification, or licensure.
• Assist pharmacist in all responsibilities not requiring pharmacist judgement.
• Provide stellar customer experience through reception, data entry, adjudication and dispensing.
• Support coaching and training of clerks/technicians.
• Compound medications per state and regulations.
• Perform post fill audits to verify prescription data.
• Support non-dispensing services using various platforms and apps.
• Complete CLIA-waived screenings per laws and policies.
• Provide additional health and wellness services as allowed.
• Ensure sanitation and safety regulations and notify management of unsafe conditions.
• Report illegal activity as required by law.
• Perform essential job functions with/without accommodation.

Skills

Customer service

HIPAA compliance

Data entry

Confidential information handling

Education

High School Diploma or GED

National/state licensure/certification

Job description

Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Support company health and wellness initiatives
• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same
• Maintain a current national and/or state registration, certification, or license depending on state requirements
• Assist pharmacist in all responsibilities except those that require a pharmacist s professional judgement
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Support the continued coaching and training of clerks and/or technicians
• Compound medications according to state and any other regulations
• Perform post fill audits to verify prescription information matches computer records
• Support non-dispensing services through the use of various platforms, resources, and applications
• Complete the all aspects of CLIA-waived screenings consistent with state and federal law as well as company polices
• Provide any additional health and wellness services allowed by state and other regulatory bodies
• Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum

• High School Diploma or GED
• Must be 18 years of age
• Ability to handle highly confidential information
• Completion of national registration, certification or licensure

Desired

• Any previous comparable experience
• Any equivalent experience of a pharmacy technician