PHARMACY/CERTIFIED TECH

Kroger Family of Companies; Rockwall (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

The Kroger Family of Companies is seeking a Pharmacy Technician to provide exceptional customer service and support pharmacist-led care in Rockwall, TX. You will assist with reception, data entry, adjudication, and product dispensing while ensuring accuracy and compliance with all applicable laws and policies.

You will maintain required registrations and contribute to a safe, clean environment. The role emphasizes HIPAA compliance, quality audits, and support for wellness initiatives in a

Qualifications

• Understand and adhere to HIPAA regulations and the company's policies regarding the same.
• Maintain a current national registration, certification, or license depending on state requirements.
• Completion of national registration, certification or licensure.

Responsibilities

• Provide exceptional customer service while adhering to processes for reception, data entry, adjudication, and product dispensing.
• Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement.
• Support non-dispensing services through various platforms and applications.
• Compile and perform post-fill audits to ensure prescription details match records.
• Support clinic operations and provide health and wellness services within regulatory guidelines.
• Maintain sanitation and safety regulations, reporting unsafe conditions to management.
• Adhere to all local, state, and federal regulations; report illegal activity when observed.
• Be able to perform essential job functions with or without reasonable accommodations.
• Complete CLIA-waived screenings as allowed by state and company policy.

Skills

HIPAA compliance

Customer service

Data entry

Education

High School Diploma or GED

Job description

Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES - Support company health and wellness initiatives

• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same

• Maintain a current national and/or state registration, certification, or license depending on state requirements

• Assist pharmacist in all responsibilities except those that require a pharmacist s professional judgement

• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing

• Support the continued coaching and training of clerks and/or technicians

• Compound medications according to state and any other regulations

• Perform post fill audits to verify prescription information matches computer records

• Support non-dispensing services through the use of various platforms, resources, and applications

• Complete the all aspects of CLIA-waived screenings consistent with state and federal law as well as company polices

• Provide any additional health and wellness services allowed by state and other regulatory bodies

• Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud

• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

High School Diploma or GED

Must be 18 years of age

Ability to handle highly confidential information

Completion of national registration, certification or licensure

Desired

Any previous comparable experience

Any equivalent experience of a pharmacy technician