PHARMACY/CERTIFIED TECH

Kroger Family of Companies; Mesquite (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Kroger Family of Companies is seeking a Pharmacy Technician to provide exceptional customer service and support health and wellness initiatives in a regulated pharmacy environment. You will assist with dispensing, data entry, and ensuring accurate patient information, while upholding HIPAA and safety standards.

Responsibilities include supporting pharmacists, training clerks, performing CLIA-waived screenings, and maintaining compliance with state and federal regulations.

Qualifications

• Adhere to HIPAA regulations and company policies.
• Maintain current national/state registration, certification, or licensure as required.
• Assist pharmacist in responsibilities excluding professional judgment.
• Provide excellent customer experience during reception, data entry, adjudication, and dispensing.

Responsibilities

• Assist pharmacist in duties that do not require pharmacist judgement.
• Dispense medications and ensure accuracy of patient records.
• Support non-dispensing services via platforms and applications.
• Train and coach clerks/technicians as needed.
• Perform CLIA-waived screenings in compliance with laws and policies.
• Maintain sanitation and safety standards per regulations.

Skills

HIPAA compliance

Data entry

Customer service

Education

High School Diploma or GED

National registration/certification/licensure

Job description

Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES - Support company health and wellness initiatives

• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same
• Maintain a current national and/or state registration, certification, or license depending on state requirements
• Assist pharmacist in all responsibilities except those that require a pharmacist s professional judgement
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Support the continued coaching and training of clerks and/or technicians
• Compound medications according to state and any other regulations
• Perform post fill audits to verify prescription information matches computer records
• Support non-dispensing services through the use of various platforms, resources, and applications
• Complete the all aspects of CLIA-waived screenings consistent with state and federal law as well as company polices
• Provide any additional health and wellness services allowed by state and other regulatory bodies
• Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

High School Diploma or GED

Must be 18 years of age

Ability to handle highly confidential information

Completion of national registration, certification or licensure

Desired

Any previous comparable experience

Any equivalent experience of a pharmacy technician