Pharmacy Cashier & Customer Care (Evenings & Weekends)

Walgreens; Stony Brook (NY); On-site; USD 24,000 - 26,000; Full time

Job summary

Walgreens, operating as Duane Reade in New York, seeks a drug clerk to greet customers and support the pharmacy department. The role requires intake of prescriptions, verification of product availability, and handling of prescriptions with accurate record-keeping and cash handling.

Open availability for days, nights, and weekends is required to deliver top-tier service. Fluency in English and strong customer-service skills are essential for success in this position.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Greet customers/patients at the pharmacy department.
• Answer phones; take messages, over the counter orders with proper phone etiquette.
• Intake of new prescriptions and refill orders.
• Verify product availability and wait time for prescription dispensing.
• Patient look up and verifications.
• File prescriptions.
• Ensure signature log is completed for every prescription pick up.
• Cash drawer tie-out at start and finish of shifts maintaining adequate change.
• Process sales transaction by all payment methods available.
• Process merchandise returns, exchanges and vendor returns.
• Receive and check in pharmacy orders.
• Maintain a clean and orderly check out area.
• Photocopy and fax information as needed.
• Knowledgeable of Duane Reade store locations, product and available services.
• Other duties as assigned.

Skills

Fluent English

Customer service

Phone etiquette

Cash handling

Prescription processing

Job description

Walgreens, operating as Duane Reade in New York, seeks a drug clerk to greet customers and support the pharmacy department. The role requires intake of prescriptions, verification of product availability, and handling of prescriptions with accurate record-keeping and cash handling.

Open availability for days, nights, and weekends is required to deliver top-tier service. Fluency in English and strong customer-service skills are essential for success in this position.