Pharmacy Cashier

Walgreens; Leavenworth (KS); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player seeks enthusiastic team members to enhance customer experiences in a retail environment. This role involves engaging with customers, providing assistance, and ensuring efficient operations at the cash register. You will build strong relationships with customers while adhering to company policies and maintaining store standards. The ideal candidate will thrive in a fast-paced environment, demonstrating excellent interpersonal skills and a commitment to service excellence. Join a dynamic team that values customer satisfaction and personal development, making a positive impact in the community.

Qualifications

• Fluency in English is required for effective communication with customers.
• Flexible schedule is necessary, including evenings and weekends.

Responsibilities

• Deliver a delightful customer experience by engaging and assisting customers.
• Operate cash register, process transactions, and handle returns and exchanges.
• Maintain store appearance and comply with company policies.

Skills

Customer Service

Cash Register Operation

Problem Solving

Interpersonal Skills

Inventory Management

Education

High School Diploma or equivalent

Tools

Pharmacy Systems

Point of Sale Systems

Job description

Customer Experience

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Develops strong relationships with most valuable customers.

Operations

• Registers customer purchases on assigned cash register, collects cash, and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Recommends items for sale to customers and suggests trade-up and/or companion items. Assists with OTC products and takes customers to the aisle when possible.
• Operates pharmacy systems to obtain patient prescription status.
• Reports prescription errors immediately to the pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
• Keeps counters and shelves clean and well-merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by the store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Has working knowledge of store systems and store equipment.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.