Pharmacy Care Coordinator: Patient Access & Refills

Januspharmacy; Kalamazoo (MI); On-site; USD 27,552 - 33,062; Full time

Job summary

Janus RX Kalamazoo is seeking a Pharmacy Tech/Care Coordinator to support coordination of medications and services at partner facilities in Kalamazoo, MI. The role blends pharmacy technician skills with care coordination to improve patient outcomes.

The position requires strong communication, problem solving, and a commitment to serving underserved populations in behavioral health settings. Onsite work with clinics and regular collaboration with the pharmacy team are essential.

Qualifications

• One (2) year experience as a pharmacy technician OR two (2) years of healthcare experience.
• Ability to read and communicate effectively in English.
• Desire to help the underserved population in mental and behavioral healthcare.
• Strong history of relationship selling with a drive to deliver increased results.
• Ability to interpret data to drive action and deliver results.
• Proven ability to organize and manage many activities simultaneously.

Responsibilities

• Act as liaison between the pharmacy team and partner facility.
• Coordinate medication refills with clinics and ensure delivery.
• Resolve insurance barriers and promote Janus RX Pharmacy services.
• Educate consumers on prescription options and services.
• Organize prescription collection and coordinate delivery to patients.
• Monitor reporting and drive actions with clinic staff and consumers.
• Maintain regulatory compliance and accurate insurance information.

Skills

Pharmacy experience

English communication

Customer care

Relationship selling

Data interpretation

Multi-tasking

Education

High school diploma or GED

Job description

Janus RX Kalamazoo is seeking a Pharmacy Tech/Care Coordinator to support coordination of medications and services at partner facilities in Kalamazoo, MI. The role blends pharmacy technician skills with care coordination to improve patient outcomes.

The position requires strong communication, problem solving, and a commitment to serving underserved populations in behavioral health settings. Onsite work with clinics and regular collaboration with the pharmacy team are essential.