Pharmacy Call Center Specialist & Data Entry

Regional One Health; Memphis (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Regional One Health in Memphis, TN is seeking a Pharmacy Technician to support data entry, patient registration, and third-party claims processing in a fast-paced call center environment.

The role requires state certification, a TN Pharmacy Tech license, and national certification (PTCB or NHA). You will assist pharmacists, maintain records, and ensure HIPAA compliance while delivering quality service.

Qualifications

• Completion of Pharmacy Technician program or equivalent education.
• PHRMTECH-R - Registered Pharmacy Technician Required.
• PHAR-C - Certified Pharmacy Tech Required.
• At least 1 year experience as a Pharmacy Technician Required.

Responsibilities

• Data entry for patient registration and prescription orders.
• Operate pharmacy data systems for order entry and claims adjudication.
• Assist pharmacists and communicate issues to senior staff.
• Handle patient calls and provide education during delivery transactions.
• Maintain accurate records and ensure HIPAA compliance.

Skills

Data entry

Customer service

HIPAA compliance

Pharmacy terminology

Call center

Education

Pharmacy Technician program

TN Pharmacy Tech License

PTCB or NHA Certification

Tools

Pharmacy software

Claims adjudication systems

Job description

Regional One Health in Memphis, TN is seeking a Pharmacy Technician to support data entry, patient registration, and third-party claims processing in a fast-paced call center environment.

The role requires state certification, a TN Pharmacy Tech license, and national certification (PTCB or NHA). You will assist pharmacists, maintain records, and ensure HIPAA compliance while delivering quality service.