Pharmacy Business Support Internship

Wellmark, Inc.; Iowa (LA); Hybrid; USD 17,000 - 23,000; Part time

Benefits offered by this job

Hybrid schedule

Job summary

Wellmark's Pharmacy Business Support internship offers hands-on experience in the health insurance industry, partnering with leaders to deliver customer-focused solutions.

You will support cross-functional projects, map processes, analyze call data, and help rollout benefits. Ideal for juniors and seniors pursuing business, healthcare, or analytics.

The program runs May 2026, with a hybrid schedule from our Des Moines headquarters, emphasizing collaboration, learning, and real impact.

Qualifications

• Pursuing a relevant Bachelor's degree or PharmD student.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office Suites; can learn new systems quickly.

Responsibilities

• Collaborate with Pharmacy Business Support leaders and teams on small deliverables.
• Develop desk procedures and process maps to support recommendations.
• Analyze call data and feedback loops to identify pain points in inquiries.
• Help develop a benefits guide and process for new benefits.
• Assist with current Pharmacy Business Support product rollout.

Skills

Communication skills

MS Office

Technical aptitude

Analytical thinking

Interpersonal skills

Organization & multitasking

Self-starter

Education

Bachelor's degree in Business, Process Management, Healthcare Management, Public Health, Analytics, or related field

PharmD student (current)

Tools

AI tools

Microsoft Office

Job description

Why choose an internship with Wellmark?We strive to offer meaningful work that assists in your professional development and provides value to the team. You will gain valuable experience within the health insurance industry and put the skills and knowledge you’ve acquired in school to practice this summer during our 2027 Summer Internship Program. You will have the opportunity to learn from subject matter experts and leaders within the industry, network with fellow internship program participants, and gain practical, hands-on work experience.

If you’re eager to learn, collaborate with others, demonstrate your potential, develop customer-focused solutions, and grow into an exciting career, we hope you’ll consider an internship with us!

What’sPharmacy Business Support team at Wellmark?

Pharmacy Business Support is experiencing a period of dynamic growth and increasing complexity. With evolving responsibilities across supporting customer service, new business, compliance, appeals, interdepartmental coordination, and benefit management, the team is consistently balancing strategic initiatives with high-volume operational demands.

What projects might I support?

• Provide day to day experiences of collaboration and partnership with various leaders and teams; focus on small scale deliverables, building interpersonal relationships, exposure to cross divisional elements of the Wellmark organization.
• Conduct side by sides with Pharmacy Business Support team to identify opportunities to streamline and optimize processes. Assist with development of desk level procedures and process maps to support recommendations.
• Work closely with Pharmacy Business Support Seniors and Leads to develop a process to analyze call data and feedback loops to identify pain points in pharmacy-related inquiries.
• Collaborate with Pharmacy Business Support Leads to develop a benefits guide and process for continual adds for new benefits.
• Assist with current Pharmacy Business Support product rollout.

This internship will start in May of 2026, working a hybrid schedule from our headquarters in Des Moines.

• Current junior, senior,grad student pursuing a Bachelor's degree in Business, Process Management, Healthcare Management, Public Health, Analytics or related field; or currentP1 PharmDstudent
• Excellent verbal and written communication skills to effectively communicate recommendations to all levels of the organization
• Proficient with Microsoft Office Suites,
• Strong technical aptitude, with the ability to learn new systems quickly
• Ability to think critically and analytically
• Strong interpersonal skills with the ability to build relationships of collaboration and trust
• Strong organizational skills, self-starter, ability to prioritize and multi-task

Preferred:

• Previousexperiencecreating business process mapsor flow charts
• Prior experience in healthcare or previous internship or officeexperience
• Practical experience using AI tools

All your information will be kept confidential according to EEO guidelines.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [e-mail]

Please inform us if you meet the definition of a "Covered DoD official".

At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.