Pharmacy Business Requirements Analyst 3

University of Miami; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

The University of Miami is seeking a Business Systems Analyst 3 to collect data and provide analysis to support technology plans, improve performance, and reduce costs across the university’s systems and processes.

In this role you will design, deliver, and improve in-house software applications, train users, monitor availability, and collaborate with IT and business teams to drive efficiency and productivity.

Qualifications

• Bachelor’s degree in relevant field is required.
• Minimum 5 years of relevant experience with business systems analysis.
• Certification requirements will be defined by the department.
• Strong communication and collaboration skills across teams.

Responsibilities

• Review and triage application issues, document ongoing projects and test releases.
• Provide training for internal users and maintain system documentation.
• Monitor system availability with admins and analysts.
• Suggest changes to development standards and prepare action plans with timelines.
• Communicate project activity with management and stakeholders.
• Analyze existing processes and design improved work systems using optimization methods.

Skills

Learning Agility

Teamwork

Technical Proficiency

Communication

Education

Bachelor’s degree in relevant field

Job description

CORE JOB SUMMARY

Business Systems Analyst 3 collects detailed data and provides analysis to assist in the development of technology plans and strategies that enhance overall performance, reduce costs, and increase efficiencies. The Business Systems Analyst 3 analyzes established operations, systems, methods, practices, and procedures to evaluate their effectiveness and ultimately make recommendations for improvements. Additionally, the Business Systems Analyst 3 integrates people, equipment, facilities, and other resources to improve work results, operating efficiency, effectiveness, and productivity. This incumbent assists in the design, delivery, and improvement of in-house software applications, training programs, and related courseware.

CORE JOB FUNCTIONS

• 1. Reviews, analyzes and triages application issues and cases. Creates and maintains detailed support documentation of ongoing projects, tests internal application releases, and performs periodic system maintenance.
• 2. Provides training for internal users.
• 3. Monitors system availability, working closely with system administrators and business systems analysts.
• 4. Recommends changes in development, maintenance, and system standards. Develops detailed action plan with goals and target dates and obtains necessary approvals.
• 5. Maintains ongoing communication and rapport with the management team regarding project activity.
• 6. Flowcharts existing processes versus improved flow. Prepares time and cost estimates for projects and proposals. Conducts research for best practice models and benchmarking.
• 7. Applies industrial and management engineering techniques, such as process designs, optimization models, forecasting methodologies, and chain management principles, to improve overall systems.
• 8. Analyzes existing flow of people, activities, and materials, employee work methods and utilization, policies and procedures, staffing levels, supervisory structure, space utilization, supply and demand optimization methods, forms, equipment, and computerized systems to design improved work systems.
• 9. Designs systems for production and inventory control in buying, storing, handling, and processing of materials and supplies. Designs facilities, management systems, and standard operating procedures.
• 10. Develops management control systems to aid in financial planning and cost analysis.
• 11. Improves productivity through the application of technology and human factors. Designs supply chain management standards across the university.
• 12. Conducts data collection to measure baseline versus improvement, before and after recommendations are implemented.
• 13. Creates formal presentations for projects and studies, including data collected, methodology used, results obtained, recommendations for improvement, and cost and savings involved.
• 14. Participates in continuing quality improvement activities.
• 15. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

• Education: Bachelor’s degree in relevant field required
• Experience: Minimum 5 years of relevant experience required
• Certification and Licensing: Refer to department description for applicable certification requirements
• Knowledge, Skills and Abilities: Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. Teamwork: Ability to work collaboratively with others and contribute to a team environment. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time Employee Type: Staff

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.