Pharmacy Business Office Assistant

Family Health Care; White Cloud (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

Baldwin Family Health Care in Michigan is seeking a detail-oriented Pharmacy Business Office Assistant to support the financial and operational functions of our pharmacy services. This role focuses on billing, accounts receivable, medication ordering, and inventory coordination to help ensure efficient operations and revenue integrity across our pharmacy and clinical teams.

You will work with pharmacy leadership, finance and clinical staff; maintain records for audits; uphold HIPAA and safety

Qualifications

• High school diploma required; associate degree or equivalent experience preferred.
• Prior pharmacy or healthcare business office experience strongly preferred.
• Knowledge of insurance billing and pharmacy workflows.
• Strong organizational, problem-solving, and communication skills.
• Proficiency with Microsoft Office; experience with pharmacy or billing software a plus.
• Michigan Pharmacy Technician License and PTCB certification preferred (training available for required certifications, including 340B).

Responsibilities

• Process and reconcile pharmacy billing, payments, and accounts receivable
• Follow up on unpaid or denied claims and communicate with third-party payers
• Coordinate ordering, delivery, and inventory tracking of clinic-administered medications
• Support cold-chain management, DSCSA documentation, and medication compliance
• Maintain accurate records for audits, inspections, and regulatory requirements
• Collaborate with pharmacy leadership, finance, and clinical staff
• Uphold HIPAA, safety standards, and organizational customer service expectations

Skills

Organizational skills

Problem-solving

Communication skills

Microsoft Office

Billing software knowledge

Pharmacy workflow knowledge

Education

High school diploma

Associate degree or equivalent experience

Michigan Pharmacy Technician License

PTCB certification

Tools

Pharmacy billing software

Microsoft Office

Job description

Pharmacy Business Office Assistant Baldwin Family Health Care | Full-Time | Non-Exempt

Baldwin Family Health Care is seeking a detail-oriented Pharmacy Business Office Assistant to support the financial and operational functions of our pharmacy services.

This role plays a key part in pharmacy billing, accounts receivable, medication ordering, and inventory coordination, helping ensure efficient operations and revenue integrity across our pharmacy and clinical teams.

Key Responsibilities

• Process and reconcile pharmacy billing, payments, and accounts receivable
• Follow up on unpaid or denied claims and communicate with third-party payers
• Coordinate ordering, delivery, and inventory tracking of clinic-administered medications
• Support cold-chain management, DSCSA documentation, and medication compliance
• Maintain accurate records for audits, inspections, and regulatory requirements
• Collaborate with pharmacy leadership, finance, and clinical staff
• Uphold HIPAA, safety standards, and organizational customer service expectations

Qualifications

• High school diploma required; associate degree or equivalent experience preferred
• Prior pharmacy or healthcare business office experience strongly preferred
• Knowledge of insurance billing and pharmacy workflows
• Strong organizational, problem-solving, and communication skills
• Proficiency with Microsoft Office; experience with pharmacy or billing software a plus
• Michigan Pharmacy Technician License and PTCB certification preferred (training available for required certifications, including 340B)

Why Join Us?

This position offers an opportunity to grow your knowledge in pharmacy operations, 340B compliance, and healthcare revenue cycle management within a supportive, mission-driven environment.