Pharmacy Benefits Implementation Specialist

PBIRx, Inc.; Shelton, Northern (CT, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

Summer Hours

401K

Incentive grant program

12–14 paid holidays

Job summary

PBIRx, Inc. is seeking an Implementation Coordinator to support onboarding and transition of clients for pharmacy benefit consulting services. You will work cross-functionally with consultants, PBMs, health plans, vendors and internal teams to ensure programs are implemented accurately, on time, and aligned with client objectives.

The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple projects in a fast-paced, client-facing environment.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• 2-3 years’ experience in healthcare, pharmacy benefits, insurance, or client operations.
• Strong organizational and project coordination skills.
• High attention to detail with ability to manage multiple priorities.
• Proficiency in Microsoft Office (Excel, Word, Outlook); project management tools a plus.

Responsibilities

• Coordinate end-to-end implementation activities for new and renewing pharmacy benefit clients.
• Serve as a primary point of contact for implementation logistics, timelines, and documentation.
• Support implementation meetings, including agenda preparation, note-taking, and follow‑up items.
• Track milestones and deliverables to ensure implementations stay on schedule.
• Liaise with PBMs, health plans, employers, unions and vendors during implementation.
• Collect, review, and submit required client data, contracts, and setup forms.
• Monitor vendor readiness and resolve issues impacting implementation timelines.
• Assist with eligibility file setup, benefit design configuration, and testing coordination.
• Validate benefit setup against client contracts and consulting recommendations.
• Maintain accurate implementation documentation, workflows, and client records.
• Partner with consulting, analytics, compliance, and client service teams for seamless handoffs.
• Escalate risks or delays to leadership as needed.
• Contribute to process improvement and best practices.

Skills

Bachelor’s degree or equivalent work

2-3 years healthcare/pharmacy benefits

Organizational & coordination

Attention to detail

MS Office proficiency

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Project management tools

Job description

PBIRx, Inc. is seeking an Implementation Coordinator to support onboarding and transition of clients for pharmacy benefit consulting services. You will work cross-functionally with consultants, PBMs, health plans, vendors and internal teams to ensure programs are implemented accurately, on time, and aligned with client objectives.

The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple projects in a fast-paced, client-facing environment.