Pharmacy Associate: Patient‑Centric Customer Care

The GIANT Company; West Chester (Chester County); On-site; USD 17,000 - 21,000; Full time

Job summary

The GIANT Company is hiring for a customer-facing role focused on helping customers and handling telephone inquiries at a PA store. The position emphasizes courtesy, accuracy, and safety while performing standard store duties.

As part of a flexible shift schedule, you will verify customer IDs when required and follow company policies to ensure a positive shopping experience for neighbors across the region.

Qualifications

• Must be authorized to work in the U.S.
• Must meet state required minimum age.
• Must be able to successfully complete background check and drug screening.
• Must be able to read, write, communicate, and understand in order to complete job duties in a satisfactory manner and to comply with company policies and safety regulations.
• Must complete the company introductory (probationary) period of 60 days.
• Must meet the ergonomic and physical requirements, as well as the physical base scores for this position.
• Must be able to use, or learn to use, the equipment and tools used to perform this job.
• Must meet the company performance standards for the job including but not limited to regular attendance.
• Must be able to perform all job functions safely.
• Must meet the company performance standards for the job.
• Must agree to wear the proper assigned clothes and shoes approved for this job.

Responsibilities

• Promptly, at the start of the shift, the team member will review the work schedule.
• Help customers at the counter.
• Answer and assist with telephone calls.
• Must verify identification of customers for products when required.

Skills

Customer service

Communication

Reading & writing

Policy compliance

Job description

The GIANT Company is hiring for a customer-facing role focused on helping customers and handling telephone inquiries at a PA store. The position emphasizes courtesy, accuracy, and safety while performing standard store duties.

As part of a flexible shift schedule, you will verify customer IDs when required and follow company policies to ensure a positive shopping experience for neighbors across the region.