Pharmacy Associate I (remote) - Sourcing Requisition

UMass Med School; Shrewsbury (MA); Remote; USD 40,000 - 60,000; Full time

Job summary

An established industry player is looking for a Pharmacy Associate I to support Clinical Pharmacy Services. This remote role involves assisting with medication-related initiatives, handling calls with members and prescribers, and sorting medication prior authorization requests. Ideal candidates will have a high school diploma and some pharmacy-related experience, with bilingual skills preferred. Join this dynamic team and contribute to improving patient care through effective communication and attention to detail. This position offers a unique opportunity to grow within a supportive environment, making a real difference in the lives of patients.

Qualifications

• High School Diploma or GED required; pharmacy-related experience preferred.
• Active MA Pharmacy Technician License or CPhT certification is a plus.

Responsibilities

• Review medication information and record outcomes in the pharmacy database.
• Handle calls with members and prescribers regarding medication requests.

Skills

Effective Communication

Attention to Detail

Bilingual (Spanish preferred)

Basic Computer Skills (Word, Excel, Outlook)

Education

High School Diploma or GED

MA Pharmacy Technician License

National Pharmacy Technician Certification (CPhT)

Job description

Pharmacy Associate I (remote) - Sourcing Requisition

Minimum Salary: US-MA-Shrewsbury

Job Location: Shrewsbury, MA

Requisition Number	2025-47784
# of Openings	1
Posted Date	3/3/2025 3:52 PM
Shift	Non Exempt
Exempt/Non-Exempt Status	Union Position-W28-SHARE

Overview

This requisition is used as a sourcing tool and does not have an open vacancy. Your application will add you to a pool of candidates for potential future openings. We encourage you to apply directly to positions that best match your background, as this will not replace other applications.

Under supervision, the Pharmacy Associate I will support Clinical Pharmacy Services (CPS), handling calls with members, prescribers, and pharmacists to facilitate medication-related initiatives. The role includes assisting in sorting medication prior authorization requests under the guidance of a licensed pharmacist.

Responsibilities

1. Review medication information, contact members, and record outcomes in the pharmacy database.
2. Handle outbound and inbound calls with members, prescribers, and pharmacists regarding client-specific work.
3. Sort medication prior authorization requests into appropriate drug classes within compliance timeframes.
4. Provide information to prescribers and pharmacists about member prescriptions.
5. Participate in orientation and training for new Pharmacy Associate I staff.
6. Follow UMass Chan and CPS policies and procedures.
7. Assist with data entry, medication monitoring, and insurance eligibility for reports and client work.
8. Support CPS pharmacist with client appeals information.
9. Participate in staff meetings, quality initiatives, and in-service programs.
10. Perform other client-related tasks as required.

Qualifications

Required Education: High School Diploma or GED

Required Work Experience: Some pharmacy-related experience

Preferred Education: Active, unrestricted MA Pharmacy Technician License and/or National Pharmacy Technician Certification (CPhT)

Preferred Work Experience: Bilingual (Spanish preferred), effective communication, attention to detail, ability to work in a fast-paced environment, team-oriented, dependable, basic computer skills (Word, Excel, Outlook)