Pharmacy Account Executive – Cigna Pharmacy Management - Remote

Cigna Health and Life Insurance Company; Georgia; Hybrid; USD 109,000 - 182,000; Full time

Benefits offered by this job

401(k)

Life insurance

Tuition reimbursement

Paid time off

Paid holidays

Leaves of absence

Job summary

Cigna Health and Life Insurance Company is seeking a Pharmacy Account Executive to support clients and drive growth for the Cigna Pharmacy Management team. You will partner with medical sales, clients, brokers, and consultants to deliver strategic pharmacy solutions that improve outcomes and lower total cost of care.

The role requires 3+ years in PBM/pharmacy client support, strong communication, and the ability to travel up to 30%.

Qualifications

• 3+ years PBM or pharmacy-related experience
• Strong understanding of PBM and healthcare operations
• Excellent verbal, written, and presentation skills
• Willingness to travel up to 30%

Responsibilities

• Manage and grow a defined book of business by supporting client retention, satisfaction, and pharmacy performance outcomes.
• Serve as the pharmacy subject matter expert for internal stakeholders, clients, brokers, and consultants.
• Partner with medical sales teams to execute retention and growth strategies aligned to client goals.
• Lead client presentations and meetings, communicating performance results and recommending pharmacy solutions.
• Identify and advance opportunities to expand pharmacy programs and increase overall value to the client.
• Support pricing, competitive intelligence, and carve-out defense strategies to retain and grow accounts.
• Coordinate cross-functional efforts to ensure effective service delivery and consistent client communication.
• Analyze pharmacy utilization and trends to provide consultative insights and recommendations.
• Support RFPs, finalist presentations, and implementation activities for new and existing business.
• Act as an escalation point for pharmacy-related client issues, ensuring timely resolution and customer satisfaction.

Skills

Client relationship management

Presentation skills

Data analysis

Education

Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

Pharmacy Account Executive – Cigna Pharmacy Management

Join Cigna Pharmacy Management as a Pharmacy Account Executive, where you will serve as a trusted pharmacy benefits expert supporting clients and driving growth across health plans. In this role, you will partner with medical sales teams, clients, and consultants to deliver strategic pharmacy solutions that improve outcomes, enhance client satisfaction, and lower total cost of care.

Responsibilities

• Manage and grow a defined book of business by supporting client retention, satisfaction, and pharmacy performance outcomes.
• Serve as the pharmacy subject matter expert for internal stakeholders, clients, brokers, and consultants.
• Partner with medical sales teams to execute retention and growth strategies aligned to client goals.
• Lead client presentations and meetings, communicating performance results and recommending pharmacy solutions.
• Identify and advance opportunities to expand pharmacy programs and increase overall value to the client.
• Support pricing, competitive intelligence, and carve-out defense strategies to retain and grow accounts.
• Coordinate cross-functional efforts to ensure effective service delivery and consistent client communication.
• Analyze pharmacy utilization and trends to provide consultative insights and recommendations.
• Support RFPs, finalist presentations, and implementation activities for new and existing business.
• Act as an escalation point for pharmacy-related client issues, ensuring timely resolution and customer satisfaction.

Required Qualifications

• 3+ yrs of PBM or pharmacy-related experience supporting client accounts.
• Strong understanding of pharmacy benefit management and healthcare operations.
• Excellent verbal, written, and presentation communication skills.
• Demonstrated ability to manage client relationships and influence stakeholders.
• Ability to analyze data and develop actionable client recommendations.
• Proficiency with Microsoft Office tools.
• Ability to travel up to 30% based on business needs.

Preferred Qualifications

• Bachelor’s degree (preferred, not required).
• Experience working with brokers, consultants, and health plan clients.
• Experience supporting complex pharmacy benefit strategies.
• Strong consultative client management experience.
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 108,900 - 181,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.

Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.

• 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.

About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [e-mail] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco‑free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.