Pharmacist to HealthTech – Career Transition Program (US)

MedMe Health (YC W21); United States; Remote; USD 60,000 - 75,000; Full time

Job summary

A healthcare technology company is offering a remote Pharmacist to HealthTech program for experienced pharmacists looking to transition into digital health. This full-time role begins in Customer Success and provides a pathway into healthtech specialties such as Clinical Product Management and Pharmacy Relations after training. Applicants should be licensed pharmacists with clinical experience and excellent communication skills. The position offers competitive pay and perks including a professional development budget and work-from-home stipend.

Benefits

Professional development budget

Work-from-home stipend

Holiday office closure

Team retreats

Qualifications

• 3-5 years of clinical experience required.
• Interest in healthtech and career growth is beneficial.
• Flexibility for US time zones may be needed.

Responsibilities

• Respond to pharmacy inquiries via chat, phone, and email.
• Lead onboarding for new clients.
• Monitor user engagement and re-engage at-risk accounts.
• Maintain support content and documentation.
• Escalate product issues and collaborate with product teams.

Skills

Excellent communication

Problem-solving skills

Empathy

Curiosity

Collaboration

Education

Licensed US pharmacist

Tools

SaaS

Digital tools

Job description

Pharmacist to HealthTech – Career Transition Program (US)

Join to apply for the Pharmacist to HealthTech – Career Transition Program (US) role at MedMe Health (YC W21)

This is a full-time, remote position designed for experienced pharmacists interested in transitioning into digital health.

Base pay range: $60,000.00/yr - $75,000.00/yr

MedMe is launching a career transition program for pharmacists aiming to pivot into healthtech, offering opportunities in Clinical Product Management, Pharmacy Relations, Implementation, and Account Management.

The role begins in Customer Success, supporting pharmacy users, and offers a pathway into specialized healthtech roles after initial training and performance development.

Responsibilities include:

• Responding to pharmacy inquiries via chat, phone, and email with empathy and accuracy
• Leading onboarding for new clients
• Monitoring user engagement and re-engaging at-risk accounts
• Maintaining support content and documentation
• Escalating product issues and collaborating with product teams

Optional areas to explore include clinical product development, pharmacy relations, implementation projects, and account management, with transitions typically after 6 months.

About You:

• Licensed US pharmacist with 3-5 years of clinical experience
• Interest in healthtech and career growth
• Excellent communication and problem-solving skills
• No tech experience required but curiosity and collaboration are essential

Preferred qualifications:

• Experience with pharmacy workflows, SaaS, or digital tools
• Knowledge of US pharmacy billing and reimbursement processes
• French language skills and flexibility for US time zones are a plus

Application process: Apply directly via MedMe's official portal. The process includes an initial interview, practical case study, leadership interview, and offer.

Perks: Professional development budget, work-from-home stipend, holiday office closure, team retreats.

Location: Remote (US or Canada) with occasional travel.

MedMe is an equal opportunity employer committed to inclusion and accessibility. Please inform us of any accommodations needed during the process.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider